Quality Policy

Quality Policy

We at CITRO are committed to comply with the Quality Management System and applicable statutory regulatory requirements.

The Principles of the Quality Policy are:

Customer Satisfaction

We are committed to meet customer satisfaction through the effective application of the ISO 9001:2015 system including the process for continual improvement.

Create an extraordinary Experience

we are committed to deliver high performance, Innovative, Reliable and quality analytical services, which would enable us to be preferred partners for our customer.

Review and Improve

Our Policies and processes based on latest technologies, which forms a strong foundation for our growth.

Being Responsible and Empowered

We are committed to implement the quality management system and continual upgradation of technology to enhance our quality services in Every Connection we make.